From our end, refunds are processed immediately if there is enough balance in your payment gateway account.
The amount will be deposited to the customer based on how they paid:
Payment Method |
Deposit Time |
VISA/MASTERCARD |
7-14 Working Days (weekends not included) |
MADA |
less than 24 to 3 Days |
If these periods are exceeded please contact our support email (support@streampay.sa) and file a claim to the card-issuing bank.