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FAQ

  • Can I have multiple businesses under one account?
  • How do I change my CR?
  • How do I update my trade license?
  • Can I delete a customer?
  • Can I edit customer details?
  • Can I export customer list?
  • Can I turn off reminders?
  • Can I customize customer notifications?
  • Can I attach documents to invoices?
  • Can I send invoices in bulk?
  • Can I split an invoice into installments?
  • Can I add late payment fees?
  • Can I transfer subscriptions between customers?
  • How do I edit a subscription?
  • Can customers view their subscription history?
  • Can I send recurring invoices?
  • Can I limit payment attempts?
  • Can I block a customer from paying?
  • How long do chargebacks take to resolve?
  • How do I respond to a chargeback?
  • What is a dispute fee?
  • Can I cancel a refund after issuing it?
  • What if a customer says they didn’t receive a refund?
  • How long do refunds take for customers to see?
  • Can I track pending refunds?
  • Do you support instant payouts?
  • Can I change my payout frequency?
  • What happens if a payout fails?
  • How do I know if my payout was successful?
  • Can I change my settlement bank?
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